Privacy Policy

This policy explains how the Container Tracking app for iPhone, iPad and Android (the "App") and containertracking.ai handle your information. The App is developed and operated by Andeesh Mehdi, an individual developer ("we", "us"). Questions or requests: clairadigital@gmail.com, or the support chat in the App.

Account information. To use the App you sign in with Apple, Google, an email address or a phone number. We store your email address and/or phone number, your account ID and, if you provide it, your name. With Sign in with Apple you can hide your email address; we then receive a private relay address.

Shipments you track. The container and booking numbers you add, notes you write, and the tracking results we retrieve for them (carrier, vessel, ports, events and dates).

Subscription information. Your subscription status and purchase history. Payments are processed by Apple (or Google on Android); we never receive your card details.

Onboarding answers. Optional answers about how you heard about the App and what kind of user you are.

Support messages. Messages you send us through the in-app support chat or by email.

Notification data. If you allow notifications, a push token for your device and your alert preferences, so we can tell you about departures, arrivals and ETA changes.

Usage and advertising data. The App uses the Meta (Facebook) SDK to measure our advertising. It records app events such as installs, app opens, sign-ups, shipments tracked and purchases, together with device information. On iOS, your device's advertising identifier (IDFA) is only collected if you allow tracking in the App Tracking Transparency prompt, and no events are sent before you answer that prompt. You can change your choice any time in Settings > Privacy & Security > Tracking.

The App does not access your location, contacts, photos, camera or microphone.

• To provide the App: sign you in, look up and store your shipments, show vessel positions, and sync them across your devices and our web app.
• To send notifications you have turned on.
• To manage subscriptions and apply plan limits.
• To answer support requests.
• To understand which features and advertising campaigns work (Meta App Events).
• To prevent abuse and keep the service secure.

We do not sell your personal information.

• Supabase: database, authentication and server functions that store your account and shipments.
• Apple and Google: Sign in with Apple / Google Sign-In, in-app purchases, and push notification delivery.
• RevenueCat: manages subscriptions; receives your account ID, purchase history and optional profile details (name, email, onboarding answers).
• Meta Platforms: App Events for advertising measurement, as described above.
• Container tracking and vessel data providers: receive the container, booking or vessel numbers needed to fetch tracking data. They do not receive your name or contact details.
• Email and SMS delivery providers: send your one-time sign-in codes.

We may also disclose information if required by law.

If you create a share link for a shipment, anyone with that link can view that shipment's tracking details (not your account details). You can stop sharing at any time in the App, which disables the link.

We keep your information while your account exists. You can delete your account in the App under Settings > Delete Account. This permanently deletes your account, shipments, notes, support messages and notification settings, and, if you used Sign in with Apple, revokes the App's access to your Apple ID. Purchase records kept by Apple, Google and RevenueCat are subject to their own retention rules. You can also ask us to delete your data by emailing clairadigital@gmail.com.

Depending on where you live (for example under the GDPR or CCPA), you may have the right to access, correct, export or delete your personal information, and to object to or restrict its use. Contact us to make a request; we will respond within 30 days.

Data is encrypted in transit (HTTPS) and stored with our providers, who may process it in the United States and other countries. We use access controls to limit who can see your data.

The App is a business tool and is not directed at children under 13 (or the equivalent age in your country). We do not knowingly collect their information.

We will update this page when our practices change and revise the date above. Significant changes will be announced in the App.